Web Design Agency – Frequently Asked Questions


We are thrilled you are here! And we want to assure you that in building Website and Digital Marketing experiences since 2013, we’ve gained an invaluable array of experience technically and logistically.  So here are answers to the most burning client questions, and of course if we have missed any, feel free to ask.


I'm not sure how to get started with this whole website thing?

Then you are in good hands, we are used to educating clients more used to traditional or offline relationship building. Using our proven processes we will help you upgrade your knowledge as we go.

How much does a website cost?

Our website projects generally start at $4000 for a basic business site. The functions, amount of content and purpose of a website project vary greatly and our prices range upwards pending your unique requirements.

How long does it take to design and build a website?

Depending on the complexity of your website and the quantity and quality of content that you have ready to go will affect the time it takes to publish your project. A basic website with content ready takes on average around 4 weeks to design and build.

Do I need my own domain name and web hosting?

Yes, you will need your own domain name and web hosting account which we can help you set up or we can work with your existing providers.

Will my website work on mobile devices?

Absolutely. We design and develop all of our websites with a mobile first approach and responsive layouts so they look and function beautifully on all devices.

Do you do eCommerce/ Online Store websites?

Yes we do. We have options to fit eCommerce websites ranging from just a few core products to several thousand!

What is a Content Management System?

A Content Management System (CMS) is a ‘dashboard’ of tools that allow you to add and edit your own website content. You will be able to manage pages, images, blog entries, products and projects with a drag and drop interface without the need for code or technical skills.

Do you provide training?

We love training clients to get the best out of their website and provide it on all our projects.

Can you help me with Social Media and Email Marketing?

Yes we can include Email Marketing and Social Media Marketing services to your project.

What is Search Engine Optimisation (SEO)?

Search Engine Optimisation is the practice of pushing your website higher up the search engine results pages. In other words, being the first result on Google, Yahoo & Bing when people search for keywords relating to your product or service.The higher your position or ranking, the more likely you are to get more people visiting your website.

Your position or ‘ranking’ is determined by the quality and quantity of your content, with keyword rich copy that is well written, as well as practices such as citation and back link building.

We will ask you about your SEO strategy during our discovery process.



Do you write the content for my site?

Yes we do have copy-writing available as an add on in our packages.


Can you design my logo and branding?

We have relationships with graphic designers who work with us to create striking and original branding and logos.


What is a domain name & URL?

A domain name is your address on the internet. i.e yourcompany.com.au.

A URL is your domain name with the https://, http:// or https://www preceding it.


What is a landing page?

A landing page is just like any other page on your website except that it has only one specific product or service and one primary call to action.

Typically there will be no header or footer so that the visitor isn’t distracted with clicking away from the call to action. A typical use for a landing page would be to link from Facebook Ads or Google Adwords and Email Marketing Campaigns.


Your website could be your best sales person, 24 hours a day / 7 days a week. Discover 5 quick fixes to make your website stand out from your competition.

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